A trusted resource helping Tri-Valley seniors and families understand long term care and find local support
Start where you are
“We're noticing changes.”
A parent seems less steady, or less on top of things, and you are not sure whether it is time.
Start here →“We have a policy, and care is needed.”
There is long-term care insurance in the family. Find out what it covers and how to open a claim.
Using your coverage →“We're already paying for care.”
Care is underway. Keep benefits flowing, or work out how to fund the years ahead.
Paying for care →“We need a name and a number.”
Assisted living, memory care, in-home caregivers, adult day programs across the Tri-Valley.
Care directory →Medicare covers medically necessary acute care and limited skilled services. The ongoing, non-medical help most families actually need — bathing, dressing, supervision — is generally paid privately, by a qualifying insurance policy, or by Medi-Cal after eligibility rules are met. How families pay for care
Someone turning 65 has almost a 70% chance of needing long-term services and supports at some point. About one in five will need care for longer than five years. Why planning matters
Between claim paperwork, the carrier's assessment, and the waiting period written into the policy, 60 to 90 days or more commonly pass before the first benefit payment arrives. Start before it feels urgent. Filing a claim
A carrier leaving the market does not cancel your policy. Older policies often contain benefits — lifetime benefit periods, strong inflation riders — that cannot be bought at any price today. Using your coverage
Tri-Valley LTC empowers families to plan for, understand, and navigate long-term care with confidence. We provide trusted education, practical resources, and community support to help families understand long-term care options, prepare financially, access appropriate care, and make informed decisions throughout the aging journey.
A community where every family can approach long-term care with knowledge, preparation, dignity, and peace of mind.
Our primary focus is the Tri-Valley community, with resources that may also benefit families beyond the region.
Tri-Valley LTC organizes its work around four areas.
Provide educational information about aging, long-term care, home care, assisted living, memory care, skilled nursing, insurance, government programs, caregiving, and related resources.
Help families understand the financial dimensions of long-term care, including potential costs, insurance options, personal resources, and strategies for preparing before care is needed.
Help families understand what to do when long-term care is needed, including evaluating care options, understanding benefits, communicating with appropriate organizations, and locating care resources.
Build a trusted network of community resources, care providers, financial professionals, senior organizations, volunteers, students, and other partners serving individuals and their families.
Tri-Valley LTC brings together community, care, financial, and technology experience to provide families with practical long-term care education and resources.
Co-Founder
Dr. Sherry Hu is a Certified Financial Planner™ professional, entrepreneur, and Tri-Valley community leader who serves as Mayor of the City of Dublin and previously served as a Dublin City Councilmember. Through her financial planning practice, she has extensive experience helping families prepare for retirement, long-term care, insurance, and financial security. She co-founded Tri-Valley LTC to help families understand the financial side of long-term care and prepare for future care needs before a crisis occurs.
Co-Founder
Dominic Scotto is President of From The Heart, a Bay Area caregiver referral agency serving families since 2002, with a prior career in health insurance and employee benefits and later in technology product leadership. He helped create Tri-Valley LTC to give families clear, practical guidance on arranging and paying for care before a crisis forces the decision.
Our student community leaders support outreach, share educational information with the community, and help make long-term care resources easier to access.
Student Community Leader
Milo Takemoto is a Tri-Valley student and community leader with interests in public policy, global health, social entrepreneurship, and community service. He has participated in youth research, policy, nonprofit, and local business advocacy projects. At Tri-Valley LTC, Milo supports community outreach and helps share long-term care information and resources with local families.
Technology and Student Community Leader
Sahil Ganapa is a student technology leader with experience in artificial intelligence, machine learning, website development, assistive technology, and technology research. He is also the founder of California STEM Innovators. At Tri-Valley LTC, Sahil supports technology-related work, digital resources, and community outreach to help make long-term care information more accessible.
Tell us where your family is in the process — understanding a policy, starting a claim, finding care, or planning ahead — and we will point you to the right place. No obligation, and never a sales call.