Accessibility statement
What we have tested, what we have not, and how to tell us when something does not work.
The standard we hold ourselves to
We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA, the benchmark used for public websites in the United States. This page describes what we have actually measured rather than what we hope is true, because a statement you cannot rely on is worse than no statement at all.
Last tested July 27, 2026.
What we have measured
- Text contrast
Every heading, paragraph, label, and navigation link has been measured against the exact background behind it. Where text sits over a photograph, we sample the lightest pixel of the picture underneath and compute the ratio against that worst case. All text meets at least 4.5:1, and large display text at least 3:1. These checks run again whenever the site is rebuilt, so a new photograph cannot quietly break them.
- Readable type
Body text starts at 17 to 18 pixels and grows with your browser or system text-size setting. Zooming to 200% does not cut anything off.
- Keyboard use
Every link, button, form field, filter, and expandable question can be reached and operated from the keyboard alone. The focus indicator is always visible, and measured at 3:1 or better against every surface it appears on. A “skip to content” link is the first thing you reach on each page.
- Structure for screen readers
Each page has one main heading, headings descend in order without skipping levels, and the page is divided into standard landmarks. Tables carry real row and column headers. Every image has alternative text. Form fields are joined to their labels.
- Things that change without reloading
The directory result count, the checklist tally, and form messages are announced to screen readers when they update, rather than changing silently.
- Small screens
The site reflows to a single column down to 320 pixels wide with no sideways scrolling. Wide tables scroll within their own frame so the page itself never does. Tap targets are at least 44 pixels.
- Reduced motion
If your device is set to reduce motion, the entrance animations do not play.
- Without JavaScript
Every directory listing and every question and answer is in the page itself. With JavaScript switched off you lose the search and filters, not the information.
- Printing
Every page prints cleanly. Checklists print with your answers filled in, and the questions print with their answers open.
What we have not done
Being straightforward about this matters more than sounding finished.
- No testing with real screen readers yet. Our checks confirm the markup is correct; they cannot confirm the experience is good. Testing with VoiceOver and NVDA, and with people who use them daily, is the next step.
- No independent audit. Everything described above is our own measurement.
- English only. Until that changes, the Alameda County ADRC offers free multilingual help at alameda.my-adrc.org or by dialing 2-1-1.
- Other organizations’ websites. The directory links out to providers and agencies we do not control, and those sites may not meet this standard.
Tell us what is not working
If any part of this site is difficult to use, email hello@trivalleyltc.org and say which page you were on and what happened. We treat accessibility problems as faults to be fixed, not as requests to be considered. We will also get you the information you were after by another route while we fix it — you should not have to wait for a code change to get an answer.