Tri-Valley Long Term CareCommunity Program
An older couple sit close together on a garden bench, reading something in the afternoon sun.

Tri-Valley care directory

38 organizations and programs across 10 categories of care in Dublin, Pleasanton, Livermore, San Ramon, Danville, and the surrounding East Bay. Compiled from public sources and verified July 27, 2026.

Showing 38 of 38 listings.

In-home care

ComForCare Home Care Tri-Valley

Dublin / Pleasanton / Livermore / San Ramon

Hourly or 24/7 assistance, transitions of care, chronic-condition support, dementia care, and elder-care management.

Tri-Valley service area
510-538-2273
comforcare.com

Pricing, payment, quality, and what to ask
Levels of care

Nonmedical personal care; companion care; dementia support; respite; care management

Pricing

Call for hourly, overnight, 24-hour, holiday, mileage, and care-management pricing.

Payment options

Private pay; long-term care insurance and VA benefits may apply. Ask about public-program compatibility.

Languages and access

Ask about language matching, dementia credentials, and nurse/care-manager oversight.

Quality indicators

Home Care Organization license 14700097. Verify agency and caregivers in the state registry and ask about supervision and backup staffing.

Ask them

Is care management included or billed separately? What dementia training is required? How are hospital-to-home transitions documented?

In-home care

FirstLight Home Care of San Ramon and Tri-Valley

San Ramon / Tri-Valley

Bathing, dressing, meal preparation, transportation, companionship, household help, respite, and care coordination.

Service area includes San Ramon, Pleasanton, Danville, Blackhawk, and nearby communities
925-286-9509
firstlighthomecare.com

Pricing, payment, quality, and what to ask
Levels of care

Nonmedical in-home personal care; companion care; respite; dementia support

Pricing

Usually hourly with minimum shifts; ask for weekday, overnight, weekend, holiday, mileage, and cancellation rates.

Payment options

Private pay; long-term care insurance and VA benefits may reimburse eligible services. Ask whether any IHSS arrangements are accepted.

Languages and access

Ask for caregiver language matching and experience with dementia, Parkinson’s, mobility, and cultural preferences.

Quality indicators

Verify the agency and assigned aides through California’s Home Care Services Registry. Ask about W-2 employment, background checks, bonding, supervision, and backup coverage.

Ask them

Are caregivers employees? Who replaces a call-out? Is there nurse supervision? What are minimum hours, overtime, and cancellation terms?

In-home care

Right at Home East Bay

Pleasanton / East Bay

Bathing, dressing, meals, transportation, companionship, household assistance, respite, and condition-specific support.

Serves Pleasanton and surrounding East Bay communities
925-401-5261
rightathome.net

Pricing, payment, quality, and what to ask
Levels of care

Nonmedical personal care; companion care; respite; Alzheimer’s and Parkinson’s support

Pricing

Hourly or shift-based; request all minimums, overtime, holiday, mileage, and cancellation charges.

Payment options

Private pay; long-term care insurance and VA benefits may reimburse eligible care.

Languages and access

Ask about multilingual caregivers and experience with dementia, Parkinson’s, diabetes, and mobility needs.

Quality indicators

Confirm California registration, caregiver background checks, employee status, supervision, insurance, and emergency backup.

Ask them

Who supervises the care plan? Can family view visit notes? What is the backup plan when the assigned caregiver is unavailable?

In-home care

Senior Helpers Pleasanton

Pleasanton / Tri-Valley

Daily-living help, companionship, meal preparation, transportation, respite, and specialized care programs.

4900 Hopyard Road, Suite 100, Pleasanton, CA 94588
925-392-7643
seniorhelpers.com

Pricing, payment, quality, and what to ask
Levels of care

Nonmedical personal care; companion care; respite; dementia and Parkinson’s support

Pricing

Hourly or shift-based private-pay pricing; ask for minimum hours and all premium rates.

Payment options

Private pay; long-term care insurance and VA benefits may apply. Confirm IHSS compatibility.

Languages and access

Ask about language matching, dementia training, and caregiver continuity.

Quality indicators

Home Care Organization license 414700072. Confirm agency and aides in the state registry; ask about employee screening, supervision, and backup coverage.

Ask them

How are caregivers matched and supervised? Can the same caregiver be maintained? What happens when a caregiver is absent?

In-home care

Seniors Helping Seniors Tri-Valley

Pleasanton / Dublin / Livermore

Mature-caregiver matching, companionship, personal assistance, errands, transportation, meals, and respite.

Tri-Valley service area
925-397-1771
Care@TriValleySHS.com
locations.seniorshelpingseniors.com

Pricing, payment, quality, and what to ask
Levels of care

Nonmedical companion care; personal care; respite

Pricing

No long-term contract advertised. Ask for hourly minimums, overnight rates, mileage, holidays, and cancellation terms.

Payment options

Private pay; long-term care insurance and VA benefits may reimburse eligible care.

Languages and access

Ask about language and cultural matching, dementia experience, and caregiver continuity.

Quality indicators

Home Care Organization license 14700237. Verify aides in the state registry and ask about training, supervision, and backup coverage.

Ask them

How are mature caregivers screened and matched? What personal-care tasks can they perform? Is backup coverage guaranteed?

In-home care

Tri-Valley Personal Home Care Services

Pleasanton / Greater Bay Area

General, basic, and specialized home-care services coordinated by an RN/BSN care coordinator.

4900 Hopyard Road, Suite 100, Pleasanton, CA 94588
925-667-7842
office 925-468-4100
services@trivalleyhomecare.com
tri-valleyhomecare.com

Pricing, payment, quality, and what to ask
Levels of care

Nonmedical home care; personal care; companion care; specialized support

Pricing

Call for hourly rates, minimum shifts, overnight/24-hour structure, and care-plan fees.

Payment options

Private pay; ask about long-term care insurance billing, VA benefits, and IHSS compatibility.

Languages and access

Ask about caregiver languages, nurse oversight, and experience with specific diagnoses.

Quality indicators

Verify state Home Care Organization registration, caregiver registry status, insurance, supervision, and replacement policy.

Ask them

What does RN coordination include? Are caregivers employees? How are urgent call-outs and changes in condition handled?

In-home care

Visiting Angels Livermore

Livermore

Personal assistance, companionship, meals, light housekeeping, transportation, dementia support, and respite.

2600 Kitty Hawk Road, Suite 107, Livermore, CA 94551
925-443-1000
visitingangels.com

Pricing, payment, quality, and what to ask
Levels of care

Nonmedical in-home personal care; companion care; respite

Pricing

Free consultation; ongoing care is generally hourly or shift based. Ask about minimum shifts and premiums.

Payment options

Private pay; long-term care insurance and VA benefits may apply. Verify the exact service area for Dublin, Pleasanton, and San Ramon.

Languages and access

Ask about caregiver language matching and specialized dementia or mobility experience.

Quality indicators

Verify state registration, background checks, employment status, bonding, supervision, and backup staffing.

Ask them

Do you serve the senior’s exact ZIP code? Are caregivers employees? What are the minimum shift and 24-hour-care billing rules?

Adult day programs

Alzheimer’s Services of the East Bay (ASEB)

Fremont / Hayward / Berkeley; regional option

Daytime health and social services for people with Alzheimer’s disease or related dementias, plus caregiver support.

Nearest centers include Fremont and Hayward
Fremont 510-656-1329
Hayward 510-888-1411
Berkeley 510-644-8292
aseb.org

Pricing, payment, quality, and what to ask
Levels of care

Adult day health care; dementia-specific daytime care; caregiver support

Pricing

Ask about assessment fees, daily rates, Medi-Cal coverage, scholarships, attendance schedule, and transportation.

Payment options

Potential private pay and public coverage depending on program eligibility; confirm with the center.

Languages and access

Ask each center about languages, meals, nursing, behavioral support, and transportation.

Quality indicators

Dementia-specialized regional provider. Request licensing, nurse and social-work staffing, incident policies, and family references.

Ask them

Which center is closest and has space? Does Medi-Cal cover the program? What medical and behavioral needs can be managed?

Adult day programs

DayBreak Adult Care Centers

San Leandro; serves Alameda County

Structured daytime engagement, socialization, wellness activities, caregiver relief, and support for older adults and adults with disabilities.

151 Callan Avenue, Suite 308, San Leandro, CA 94577
510-926-0798
510-834-8314
daybreakac.org

Pricing, payment, quality, and what to ask
Levels of care

Adult day services; caregiver support; respite

Pricing

Ask about daily rates, sliding scale, scholarships, public funding, attendance minimums, and transportation cost.

Payment options

May include private pay and public or grant-supported options depending on program and eligibility; verify directly.

Languages and access

Ask about multilingual staff, meals, dementia capacity, behavioral exclusions, and transportation from Tri-Valley cities.

Quality indicators

Regional Alameda County option, not located in Tri-Valley. Ask about program licensing, staff credentials, emergency procedures, and participant outcomes.

Ask them

Is transportation available from Dublin or Pleasanton? Is a nurse onsite? Which dementia behaviors and medical needs can be supported?

PACE programs

PACE Tri-Valley, Center for Elders’ Independence

Livermore; serves five Tri-Valley cities

Interdisciplinary medical care, social center, meals, transportation, medications, rehabilitation gym, occupational-therapy apartment, and support to remain safely at home.

2441 Constitution Drive, Livermore, CA 94551
Center 925-505-4700
enrollment 844-319-1150
TDD 510-433-1165
cei.elders.org

Pricing, payment, quality, and what to ask
Levels of care

PACE integrated medical care; adult day center; rehabilitation; home support; transportation; memory-support space

Pricing

For people with both Medicare and Medi-Cal, approved PACE services generally have no deductible or copay. Medicare-only participants may owe a monthly PACE premium and Part D premium. Confirm individual eligibility and costs.

Payment options

Medicare and Medi-Cal capitation; private-pay participation may be possible. Eligibility generally includes age 55+, service-area residence, nursing-home level of care, and ability to live safely in the community.

Languages and access

Ask for current language capacity and interpretation. A listed physician profile notes English, Filipino, medical Spanish, and basic Chinese.

Quality indicators

PACE is federally and state regulated. Ask for enrollment/disenrollment rights, grievance data, network access, after-hours response, and participant satisfaction.

Ask them

Which doctors and hospitals are in network? What happens to existing specialists? How fast can home care, transportation, and urgent care be arranged?

Assisted living

Brookdale Diablo Lodge

Danville

Personal care, dining, housekeeping, social programs, pet-friendly apartments, and 24/7 staff availability for emergencies.

950 Diablo Road, Danville, CA 94526
925-838-8300
brookdale.com

Pricing, payment, quality, and what to ask
Levels of care

Assisted living

Pricing

Call for current base rent, apartment options, assessed care charges, and community fees.

Payment options

Private pay; long-term care insurance and VA benefits may help. Medicare generally does not cover assisted-living room and board.

Languages and access

Ask about language access, special diets, and transportation.

Quality indicators

Review current CDSS licensing and inspection history. Ask for staffing, falls, hospital transfers, and resident satisfaction data.

Ask them

What is the all-in cost for the expected care level? Who is onsite overnight? What situations require a move to a higher-care setting?

Assisted living

Brookdale San Ramon

San Ramon

Personal care, dining, housekeeping, activities, transportation, emergency-alert support, and pet-friendly apartments.

18888 Bollinger Canyon Road, San Ramon, CA 94583
925-831-3964
brookdale.com

Pricing, payment, quality, and what to ask
Levels of care

Assisted living

Pricing

As of July 26, 2026, published limited-availability base rent starts at $2,750/month. Care costs and other fees are additional.

Payment options

Private pay; long-term care insurance and VA benefits may help. Medicare generally does not cover room and board in assisted living.

Languages and access

Ask about multilingual staff, interpretation, dietary accommodations, and transportation radius.

Quality indicators

Verify CDSS license and inspection history. Published price is a limited-availability promotional base rate and may not represent total cost.

Ask them

What is the all-in monthly estimate after assessment? Which services are extra? How often are residents reassessed and rates changed?

Assisted living

CreekView Health Center

Pleasanton

Help with daily activities, secured memory support, 24-hour nursing, short-term rehabilitation, and long-term skilled care.

2900 Stoneridge Drive, Pleasanton, CA 94588
925-201-4050
info@visitcreekview.com
visitcreekview.com

Pricing, payment, quality, and what to ask
Levels of care

Assisted living; memory care; skilled nursing; rehabilitation

Pricing

Call for assisted-living monthly rates, care tiers, memory-care pricing, and skilled-nursing daily or insurance-contracted rates.

Payment options

Private pay for assisted/memory care; Medicare, Medi-Cal, managed care, long-term care insurance, or private pay may apply to skilled care.

Languages and access

Ask about language access, dementia programming, therapy schedules, and dietary accommodations.

Quality indicators

HCAI lists the skilled-nursing facility as open with 59 licensed beds. Medicare provider 555895. Check current Care Compare stars and inspection details.

Ask them

What are the current staffing levels by shift? How many therapy days and minutes are typical? What are the hospital readmission and discharge outcomes?

Assisted living

Discovery Commons San Ramon

San Ramon

Personal care, medication assistance, dining, activities, transportation, wellness, and secured dementia support.

12720 Alcosta Boulevard, San Ramon, CA 94583
925-230-0799
discoverycommonssanramon.com

Pricing, payment, quality, and what to ask
Levels of care

Assisted living; memory care

Pricing

Call for current rent, care-level fees, memory-care rates, community fees, and respite pricing.

Payment options

Primarily private pay; ask about long-term care insurance, VA benefits, and any ALW participation.

Languages and access

Ask about multilingual team members, cultural programs, and dementia-specialist availability.

Quality indicators

CDSS facility 079200962. A complaint investigation dated Dec. 30, 2024 and amended Apr. 10, 2025 reported substantiated concerns, Type A and B deficiencies, and a $500 immediate civil penalty. Review later correction and follow-up reports for current status.

Ask them

What corrective actions followed the 2024-2025 findings? May we review recent inspection reports, fall-prevention data, staffing, and resident-property procedures?

Assisted living

Eden Villa Pleasanton

Pleasanton

Residential care, meals, activities, and assistance with daily living. Confirm current scope and specialty-care capabilities.

4115 Mohr Avenue, Pleasanton, CA 94566
925-461-8409
facebook.com

Pricing, payment, quality, and what to ask
Levels of care

Assisted living

Pricing

Call for base rent, care tiers, community fee, medication charges, and move-in deposit.

Payment options

Typically private pay; ask about long-term care insurance, VA benefits, and any public-payment program participation.

Languages and access

Ask directly about language access, dietary needs, mobility assistance, and dementia-care limits.

Quality indicators

Review the current CDSS license, inspection reports, complaint history, staffing plan, and emergency-disaster plan.

Ask them

What is the highest care level accepted? Is awake staff present overnight? What conditions or behaviors would require a transfer?

Assisted living

Emerald Valley

Dublin

24-hour personalized support, medication management, dining, transportation, activities, emergency response, pet-friendly residences, and respite stays.

7601 Amador Valley Road, Dublin, CA 94568
Pricing: 925-520-3105
residents/families: 925-361-0913
sunriseseniorliving.com

Pricing, payment, quality, and what to ask
Levels of care

Assisted living; memory care; short-term stays

Pricing

Personalized model: suite charge plus assessed care level and optional services. Call for a written itemized quote.

Payment options

Primarily private pay; long-term care insurance and VA Aid and Attendance may help eligible residents. Confirm any public-payment participation.

Languages and access

Ask about multilingual staff and interpretation. Pet-friendly, salon, fitness, garden, and healthcare-coordination services.

Quality indicators

Verify current RCFE license status, complaints, deficiencies, and plans of correction in CDSS Facility Search.

Ask them

What is the total cost after care assessment? Is a licensed nurse onsite overnight? What changes trigger a higher care tier or discharge?

Assisted living

Ivy Park at Livermore

Livermore

Residential care, medication management, dining, activities, transportation, wellness, and dementia support.

35 Fenton Street, Livermore, CA 94550
925-660-7074
ivyliving.com

Pricing, payment, quality, and what to ask
Levels of care

Assisted living; memory care

Pricing

Call for current base rent, care-tier charges, memory-care pricing, and one-time fees.

Payment options

Primarily private pay; long-term care insurance and VA benefits may help. Confirm ALW participation directly.

Languages and access

Ask about language access, culturally familiar meals, and specialized dementia services.

Quality indicators

RCFE license 019201597. Review current CDSS inspections, complaints, and plans of correction.

Ask them

What is included in the base rate? How much have rates risen in the last three years? What staffing and nurse coverage apply overnight?

Assisted living

Ivy Park at Pleasanton

Pleasanton

Personal care, medication support, dining, activities, transportation, wellness, and specialized dementia programming.

5700 Pleasant Hill Road, Pleasanton, CA 94588
925-886-2434
pleasanton@ivyliving.com
ivyliving.com

Pricing, payment, quality, and what to ask
Levels of care

Assisted living; memory care

Pricing

Call for apartment rent, care tiers, memory-care rates, community fees, and respite pricing.

Payment options

Primarily private pay; long-term care insurance and VA benefits may apply. Confirm whether the community participates in ALW.

Languages and access

Ask about multilingual staff, cultural programming, special diets, and dementia behavior support.

Quality indicators

Review current CDSS license and inspection reports; ask for staffing, turnover, falls, and emergency-transfer data.

Ask them

How are care points or tiers calculated? What is nurse coverage? How are falls, medication changes, and dementia behaviors handled?

Assisted living

Ivy Park at San Ramon

San Ramon

Residential support, meals, activities, medication management, transportation, wellness, and dementia care.

9199 Fircrest Lane, San Ramon, CA 94583
925-275-5363
ivyliving.com

Pricing, payment, quality, and what to ask
Levels of care

Assisted living; memory care

Pricing

Call for current monthly rent, care-level fees, memory-care pricing, and one-time charges.

Payment options

Primarily private pay; long-term care insurance and VA benefits may apply. Confirm ALW participation.

Languages and access

Ask about language access, special diets, and culturally responsive dementia programming.

Quality indicators

Review current CDSS licensing, inspections, complaints, staffing, and emergency-preparedness records.

Ask them

Is independent living currently offered? What is the nurse schedule? How are care-level increases and transfers communicated?

Assisted living

Sunrise of Danville

Danville

Personalized care, medication help, dining, activities, transportation, dementia support, and respite.

1027 Diablo Road, Danville, CA 94526
Pricing: 925-265-8102
residents/families: 925-831-1740
sunriseseniorliving.com

Pricing, payment, quality, and what to ask
Levels of care

Assisted living; memory care; short-term stays

Pricing

Published starting price is $5,806+ per month. Total cost depends on suite, care level, and optional services.

Payment options

Primarily private pay; long-term care insurance and VA benefits may help. Confirm any public-payment participation.

Languages and access

Ask about multilingual team members, interpretation, dietary needs, and dementia behavior support.

Quality indicators

Review current CDSS license and inspection reports; request staffing, turnover, falls, and emergency-transfer information.

Ask them

What is included in the $5,806 starting rate? What does the care assessment add? Is a licensed nurse onsite overnight?

Assisted living

The Parkview

Pleasanton

Residential support with activities, meals, medication assistance, personal care, and memory support.

100 Valley Avenue, Pleasanton, CA 94566
925-461-3042
theparkview.org

Pricing, payment, quality, and what to ask
Levels of care

Assisted living; memory care; respite care

Pricing

Call for market rates and care fees. The City of Pleasanton reports that 31 of 105 units participate in a below-market program with reduced rates.

Payment options

Private pay; ask about eligibility, waitlist, and income documentation for below-market units. Confirm ALW participation directly.

Languages and access

Ask about multilingual staff, dementia-specific activities, and dietary accommodations.

Quality indicators

Check CDSS licensing and inspection history. Confirm the current below-market program rules with onsite management and the City.

Ask them

How does the below-market program work? Are care charges included in reduced-rate units? What is overnight staffing in assisted and memory care?

Memory care

Brookdale Danville

Danville

Person-centered Alzheimer’s and dementia care, structured activities, dining, housekeeping, and private apartments.

400 W. El Pintado Boulevard, Danville, CA 94526
925-838-3020
brookdale.com

Pricing, payment, quality, and what to ask
Levels of care

Memory care

Pricing

As of July 26, 2026, published base rent starts at $8,995/month. Care costs and other fees may be additional.

Payment options

Private pay; long-term care insurance and VA benefits may help. Confirm any public-payment participation.

Languages and access

Ask about multilingual staff, dementia-specialist credentials, behavior management, and family support.

Quality indicators

Verify current CDSS licensing and inspection history. Published price excludes possible care and ancillary fees.

Ask them

What behaviors can you safely support? Is awake staff assigned overnight? What is the staff turnover and resident-to-caregiver pattern by shift?

Memory care

Sunol Creek Memory Care

Pleasanton

Secured dementia care, personalized support, activities, meals, medication assistance, and short-term respite.

5980 Sunol Boulevard, Pleasanton, CA 94566
925-846-8283
sunolcreekmemorycare.com

Pricing, payment, quality, and what to ask
Levels of care

Memory care; respite stays

Pricing

Call for monthly memory-care rates, care tiers, community fees, and respite pricing.

Payment options

Primarily private pay; long-term care insurance and VA benefits may apply. Confirm ALW participation.

Languages and access

Ask about multilingual staff, dementia training, behavior support, and culturally familiar routines.

Quality indicators

Operator cites U.S. News recognition. Independently review CDSS inspection and complaint records.

Ask them

What dementia training is required? What is overnight staffing? How are wandering, agitation, falls, and end-of-life needs managed?

Independent senior living

Heritage Estates

Livermore

Apartments, dining, activities, transportation, wellness, housekeeping, and assisted-living support.

900 E. Stanley Blvd., Livermore, CA 94550
925-373-3636
leisurecare.com

Pricing, payment, quality, and what to ask
Levels of care

Senior apartments; independent living; assisted living

Pricing

Published starting rates: senior apartments about $2,950/month; independent living about $7,395/month; assisted living about $9,320/month, including the first care level. Rates are subject to change.

Payment options

Private pay; long-term care insurance or VA benefits may reimburse eligible care. Affordable tax-credit apartments have separate eligibility and waitlist rules.

Languages and access

Ask about language access. Pet-friendly and wellness programming are advertised.

Quality indicators

California RCFE license 015601095. Operator site reports 4.7/5 from 16 resident/family reviews and a 2026 U.S. News recognition; verify current CDSS inspection history independently.

Ask them

Which services are included at each price? How are care-level charges assessed? Are affordable units available, and what are the income limits?

Independent senior living

Stoneridge Creek

Pleasanton

Apartment and villa-style residences, dining, amenities, activities, transportation, and a continuing-care pathway through CreekView.

3300 Stoneridge Creek Way, Pleasanton, CA 94588
800-850-3167
info@stoneridgecreek.com
stoneridgecreek.com

Pricing, payment, quality, and what to ask
Levels of care

Independent living; Life Plan Community; priority access to adjacent CreekView Health Center

Pricing

Life Plan Community structure. Ask for current entrance-fee choices, monthly service fees, refundability, and second-person fees.

Payment options

Primarily private pay; long-term care insurance may apply to qualifying future care services.

Languages and access

Ask about interpretation and culturally specific programming. Broad lifestyle and wellness programming.

Quality indicators

Review residency contract, audited financial disclosures, occupancy, and CreekView’s current Medicare and state inspection record.

Ask them

What portion of the entrance fee is refundable? How have monthly fees increased? What care is guaranteed at CreekView, and at what rate?

Independent senior living

The Nova

Danville

Ownership housing with common amenities. It is not a licensed assisted-living or nursing-care provider.

375 W. El Pintado, Danville, CA 94526
Contact through the project website or sales office
thenovadanville.com

Pricing, payment, quality, and what to ask
Levels of care

Age-restricted 55+ condominium ownership; independent living only

Pricing

Purchase prices, HOA dues, taxes, and availability vary by unit; request the current sales sheet and HOA budget.

Payment options

Home purchase financing or cash; ongoing HOA dues and personal expenses.

Languages and access

Ask the sales office about accessibility features and community services.

Quality indicators

Review the public offering statement, HOA reserves, warranties, accessibility, insurance, and emergency planning. No licensed care is included.

Ask them

What does the HOA cover? Are units adaptable for aging in place? Are home-care providers permitted, and what accessibility features are standard?

Independent senior living

The Reutlinger

Danville

Nonprofit campus with residential care, dementia support, nursing, rehabilitation, activities, dining, and spiritual/cultural programming.

4000 Camino Tassajara, Danville, CA 94506
925-648-2800
thereutlinger.org

Pricing, payment, quality, and what to ask
Levels of care

Independent living; assisted living; memory care; skilled nursing and rehabilitation

Pricing

Call for current monthly rates, deposits, care-level fees, skilled-nursing daily rates, and any financial-assistance policy.

Payment options

Private pay for residential care; Medicare, Medi-Cal, managed care, or private pay may apply to skilled nursing depending on eligibility.

Languages and access

Welcomes all residents while honoring Jewish traditions; ask about language access, dietary observance, and spiritual care.

Quality indicators

Nonprofit community. Review CDSS records for residential care and Medicare Care Compare for the skilled-nursing component.

Ask them

Can residents move between care levels without leaving campus? What are the transfer priorities, staffing levels, and current Medicare ratings?

Skilled nursing and rehabilitation

Avondale Villa Post-Acute

Livermore

Nursing, physical/occupational/speech therapy, post-acute rehabilitation, and longer-term care.

788 Holmes Street, Livermore, CA 94550
925-447-2280
avondalevillapostacute.com

Pricing, payment, quality, and what to ask
Levels of care

Skilled nursing; short-term rehabilitation; long-term care

Pricing

Request current daily rates, therapy coverage, pharmacy costs, and noncovered charges.

Payment options

Medicare, Medicare Advantage, Medi-Cal, commercial insurance, or private pay depending on eligibility.

Languages and access

Ask about interpreter availability, special diets, and family communication routines.

Quality indicators

HCAI lists 37 licensed beds and open status. Facility claims a five-star Medicare rating; verify on Care Compare. CMS provider 555399.

Ask them

What are the current health-inspection and staffing stars? How are infections, falls, and rehospitalizations tracked? How often is therapy provided?

Skilled nursing and rehabilitation

Danville Post-Acute Rehab

Danville

24-hour skilled nursing, in-house therapy, post-hospital rehabilitation, activities, and discharge planning.

336 Diablo Road, Danville, CA 94526
925-837-4566
contact-Danville@ensignservices.net
danvillepostacute.com

Pricing, payment, quality, and what to ask
Levels of care

Skilled nursing; rehabilitation

Pricing

Ask for current private-pay daily rate and a written insurance benefits estimate.

Payment options

Medicare, Medicare Advantage, Medi-Cal, commercial insurance, or private pay based on eligibility and authorization.

Languages and access

Ask about interpretation, therapy scheduling, special diets, and family meetings.

Quality indicators

HCAI lists the facility as open with 54 licensed beds. Check current Medicare Care Compare ratings and recent state survey reports.

Ask them

What are the current CMS stars and survey findings? What is weekend staffing? How quickly does therapy start after admission?

Skilled nursing and rehabilitation

Pleasanton Nursing & Rehabilitation Center

Pleasanton

24-hour nursing, physical therapy, occupational therapy, speech therapy, wound care, and discharge planning.

300 Neal Street, Pleasanton, CA 94566
925-462-2400
pleasantonnursing.com

Pricing, payment, quality, and what to ask
Levels of care

Skilled nursing; short-term rehabilitation; long-term care

Pricing

Daily rates and insurance contracts vary. Request a written estimate for room, therapy, physician, pharmacy, transportation, and noncovered charges.

Payment options

Medicare after a qualifying skilled-care episode, Medicare Advantage, Medi-Cal if eligible, commercial insurance, or private pay.

Languages and access

Ask about interpreter access, dietary needs, therapy schedules, and culturally responsive care.

Quality indicators

California license 140000091. Check current Medicare Care Compare overall, health-inspection, staffing, and quality-measure ratings.

Ask them

What are current Care Compare ratings? How much therapy occurs on weekends? What are staffing hours, readmission rates, and discharge destinations?

Skilled nursing and rehabilitation

Stratford Villa Post-Acute

Livermore

Nursing, therapy, post-hospital rehabilitation, and longer-term skilled care.

752 Holmes Street, Livermore, CA 94550
925-454-5333
stratfordvillapostacute.com

Pricing, payment, quality, and what to ask
Levels of care

Skilled nursing; short-term rehabilitation; long-term care

Pricing

Request current private-pay daily rate and an insurance-specific coverage estimate.

Payment options

Medicare, Medicare Advantage, Medi-Cal, commercial insurance, or private pay depending on eligibility and authorization.

Languages and access

Ask about interpreters, therapy schedule, special diets, and family communication.

Quality indicators

HCAI lists 27 licensed beds and open status. Facility claims a five-star Medicare rating; verify the current rating on Care Compare. CMS provider 555899.

Ask them

Is the five-star rating still current? What are nurse and CNA hours per resident day? Are therapy and admissions available seven days a week?

Hospice and palliative care

Hope Hospice and Health Services, part of By the Bay Health

Pleasanton / Tri-Valley

Interdisciplinary hospice care wherever the patient lives, palliative support, caregiver education, respite resources, grief services, and dementia support.

6801 Koll Center Parkway, Suite 140, Pleasanton, CA 94566
925-829-8770
hopehospice.com

Pricing, payment, quality, and what to ask
Levels of care

Hospice; palliative care; advanced-illness transitions; grief support; dementia caregiver support

Pricing

Hospice is commonly covered by Medicare, Medi-Cal, and many private insurance plans when eligibility criteria are met. Ask about palliative-care coverage and any noncovered services.

Payment options

Medicare Hospice Benefit, Medi-Cal, private insurance, and other arrangements depending on eligibility.

Languages and access

Ask about interpreter access, cultural and spiritual care, We Honor Veterans services, and caregiver support.

Quality indicators

Joint Commission accredited, state licensed, Medicare and Medi-Cal certified. Hope is part of the nonprofit By the Bay Health network.

Ask them

How quickly can a nurse visit after hours? Which medications and equipment are covered? What inpatient, respite, and continuous-care options are available?

Care-management services

Canyon Care Management

San Ramon / Tri-Valley

Organizes medical information, appointments, medications, portals, insurance and billing, care transitions, and family communication.

Tri-Valley service area; consultations by appointment
Book through website
canyoncm.com

Pricing, payment, quality, and what to ask
Levels of care

RN-led nonclinical healthcare navigation; care coordination; patient advocacy

Pricing

Published tiers: concierge care management $25,000/year; 90-day navigation $3,800, then optional ongoing support at $600 every four weeks; seven-day planning blueprint advertised as free.

Payment options

Private pay. Ask whether any long-term care insurance policy reimburses care-management services.

Languages and access

Ask about language access, emergency availability, geographic travel, and experience with the senior’s diagnoses.

Quality indicators

Family-owned, RN-led team reporting 40+ years of combined hospital experience. Service is nonclinical and does not replace medical care.

Ask them

Who is assigned to the case? What is available 24/7? Are there referral fees or financial relationships with providers? How is progress documented?

Sources

https://www.canyoncm.com/
Verified 2026-07-27

Care-management services

CityServe of the Tri-Valley Senior Services

Pleasanton and Livermore

Case managers connect older adults and families to housing, food, transportation, health, benefits, safety, and community services.

5353 Sunol Blvd., Pleasanton; 3311 Pacific Ave., Livermore
925-222-2273, option 1
cityservecares.org

Pricing, payment, quality, and what to ask
Levels of care

Senior case management; information and referral; benefits and service navigation

Pricing

Ask whether services are free, donation supported, grant funded, or income qualified.

Payment options

Community nonprofit and public-resource navigation; individual referred services have their own payment rules.

Languages and access

Ask about language access, home visits, eligibility, and help with forms or benefits.

Quality indicators

Ask about case-manager credentials, confidentiality, caseloads, response time, and referral follow-through.

Ask them

Can a case manager meet the senior at home? Which benefits and housing applications can you help complete? Is there a waitlist?

Care-management services

Livermore Senior Services Center

Livermore

Referrals for housing, Medicare/Medi-Cal, legal aid, advance directives, emergency resources, recreation, and community services.

4444 East Avenue, Livermore, CA 94550
925-373-5760
larpd.org

Pricing, payment, quality, and what to ask
Levels of care

Information and referral; senior programs; benefits and legal-resource navigation

Pricing

Many information and referral services are free; activity and program fees vary.

Payment options

Public/community services; referred programs have separate eligibility and payment rules.

Languages and access

Ask about translated materials, interpretation, transportation, and appointment availability.

Quality indicators

Public recreation district program. Ask who provides benefits counseling and whether appointments are available for complex cases.

Ask them

Can you help compare Medicare or Medi-Cal options? Which housing and caregiver resources are currently accepting applications?

Senior placement and referral services

Alameda County ADRC and 2-1-1

Alameda County

Free confidential resource connection, including options for lower-income seniors, caregivers, disability services, benefits, and public programs.

Countywide phone and online resource navigation
Dial 2-1-1
ADRC website
alameda.my-adrc.org

Pricing, payment, quality, and what to ask
Levels of care

Public information and referral; benefits, housing, transportation, caregiver, and long-term-services navigation

Pricing

Information and referral are free. Referred services have separate eligibility and cost rules.

Payment options

Public and nonprofit resource navigation, including Medi-Cal and county-supported programs.

Languages and access

2-1-1 offers multilingual assistance; confirm specific language and accessibility needs.

Quality indicators

Public referral gateway. Ask for several options and verify each provider’s license, availability, cost, and inspection history independently.

Ask them

Which programs can help with Medi-Cal, IHSS, housing, transportation, adult day care, or caregiver respite? Who can help complete applications?

Senior placement and referral services

Bay Area Senior Care Placement

Tri-Valley and Bay Area

Nurse-led needs assessment, community recommendations, and placement guidance across Pleasanton, San Ramon, Dublin, Danville, and nearby cities.

Regional service
510-320-3563
BayAreaSeniorCarePlacement@gmail.com
bayareaseniorcareplacement.com

Pricing, payment, quality, and what to ask
Levels of care

Assisted-living and memory-care placement consultation

Pricing

Advertised as completely free to families. Ask how the service is compensated.

Payment options

Likely facility-paid referral model; request a written conflict-of-interest and compensation disclosure.

Languages and access

Ask about language access, in-person tours, clinical assessment, and transition follow-up.

Quality indicators

Ask which facilities are in the referral network, whether inspection histories are checked, and how advisors handle facilities with deficiencies.

Ask them

How are you paid? Are all appropriate facilities included? Will you provide CDSS reports and compare total pricing in writing?

Senior placement and referral services

Neighborly Senior Placement

Bay Area, including Tri-Valley

Needs assessment, community matching, tour coordination, transition guidance, and dementia-informed placement support.

Regional service; phone and virtual consultations
866-744-1417
neighborlyseniorplacement.com

Pricing, payment, quality, and what to ask
Levels of care

Placement for independent living, assisted living, memory care, board-and-care homes, and Life Plan Communities

Pricing

Free to families. The company states it is compensated by participating communities when a placement is made.

Payment options

Facility-paid referral model; families should ask how compensation and nonparticipating options are handled.

Languages and access

Ask about language support, clinical credentials, local tour attendance, and post-move follow-up.

Quality indicators

Assess advisor training, breadth of facility relationships, conflict disclosures, and whether CDSS inspection records are reviewed before referral.

Ask them

Which facilities pay you? Will you show nonparticipating communities? How do you screen complaints and inspection history? What follow-up occurs after move-in?

What to ask before you choose

Bring the relevant questions to every call and every tour, and request the answers in writing.

What to ask before you tour, and what to ask while you are there.
Care typeCosts and contractCare, staffing, and safetyQuality and fit
Independent senior livingEntrance fee, refund formula, monthly fee, second-person fee, annual increases, what happens if funds run low.Emergency response, accessibility, transportation, medication help limits, and the point at which a resident must move.Occupancy, financial strength, resident council, contract complaints, aging-in-place track record, and access to higher care.
Assisted livingBase rent, community fee, care tiers, medication fee, supplies, transportation, rate increases, deposit and refund rules.Licensed nurse schedule, awake overnight staff, caregiver ratios, falls, injections, two-person transfers, emergency transfer, and discharge criteria.Current CDSS reports, staff turnover, complaint resolution, family communication, activities, food, odors, call-response time, and resident rights.
Memory careAll-in memory-care rate, care-tier changes, incontinence supplies, escort fees, and hospice or end-of-life surcharges.Dementia training, secured exits, wandering response, overnight staffing, behavior support, psychiatric access, falls, and one-to-one care.Observe resident engagement, noise, dignity, staff tone, outdoor access, family support, hospitalization rate, and criteria for involuntary transfer.
Skilled nursing and rehabilitationInsurance authorization, covered days, copays, private-pay daily rate, therapy, pharmacy, physician, transportation, and bed-hold charges.RN and CNA hours, weekend staffing, therapy frequency, wound care, infection control, rehospitalization, physician coverage, and discharge planning.Medicare stars, most recent health survey, penalties, staffing star, ownership, turnover, complaints, therapy outcomes, and family council.
In-home careHourly minimum, overtime, overnight and live-in structure, holiday and mileage rates, cancellation, deposits, and long-term care insurance billing.Employee versus contractor, background checks, training, nurse oversight, medication limits, lifting, dementia behaviors, backup coverage, and visit notes.State registry status, insurance and bonding, caregiver continuity, supervisor visits, complaint process, references, and care-plan updates.
Adult day programsDaily fee, attendance minimum, transportation, meals, assessment fee, scholarships, Medi-Cal or public funding, and missed-day policy.Nurse availability, medication administration, toileting, mobility, dementia behaviors, wandering, emergency procedures, and staff ratios.Licensing, participant engagement, caregiver feedback, transportation reliability, trial days, waitlist, and reasons participants may be discharged.
PACE programsEligibility, Medicare/Medi-Cal status, monthly premium if not dual eligible, prescriptions, transportation, dental, vision, and out-of-network liability.Interdisciplinary team, home-care hours, urgent and after-hours response, specialists, hospital network, rehabilitation, equipment, and caregiver support.Grievances, appeals, disenrollment, participant satisfaction, time to authorize services, network adequacy, and continuity with current doctors.
Hospice and palliative careInsurance coverage, medications, equipment, supplies, ambulance, inpatient respite, continuous care, palliative-care fees, and services after death.Visit frequency, 24/7 response, nurse arrival time, physician role, symptom crisis plan, caregiver training, social work, chaplain, and aide hours.Joint Commission or accreditation, state and Medicare status, family satisfaction, inpatient contracts, staff continuity, and cultural or spiritual fit.
Care-management servicesHourly, retainer, package or annual fee; travel; after-hours; minimum engagement; insurance reimbursement; and termination terms.Credentials, scope, emergency availability, medication and appointment coordination, documentation, privacy, family communication, and handoffs.Conflicts and referral fees, professional liability insurance, references, care-plan samples, response time, case load, and measurable outcomes.
Senior placement and referral servicesWhether family pays, which facilities pay referral fees, compensation amount or structure, and whether nonparticipating facilities are shown.Clinical assessment, inspection review, price comparison, tour attendance, transition help, and post-move follow-up.Advisor credentials, breadth of local network, written conflict disclosure, handling of deficient facilities, references, and privacy practices.

Check the public record yourself

Published prices and ratings are snapshots. These sources are current, free, and independent of any provider.

Check licensing, inspections, complaints, and ratings yourself — every one of these is free and public.
ResourceUse it forWhat to check
California CDSS Facility SearchAssisted living and memory care licensingLicense status, capacity, ownership, inspection reports, complaints, deficiencies, civil penalties, and plans of correction.
Medicare Care CompareSkilled nursing, home health, hospice, and hospitalsOverall, health-inspection, staffing and quality-measure ratings; ownership; penalties; survey details.
California HCAI Facility ProfilesSkilled-nursing license category, status, and bed countOpen/closed status, licensed beds, facility type, and state identifiers.
California Assisted Living WaiverMedi-Cal assisted-living alternative for eligible participantsEligible counties, participant rules, care coordination agencies, and participating facilities.
Medicare PACE informationPACE eligibility, coverage, rights, and cost structureEligibility, covered services, premiums for Medicare-only participants, and participant protections.
California Home Care Services RegistryNonmedical home-care agencies and aidesOrganization registration and individual home-care aide status.
Alameda County ADRCPublic benefits, caregiver, housing, transportation, and long-term-services navigationMedi-Cal, IHSS, caregiver supports, adult day, transportation, housing, legal and disability resources.
Long-Term Care OmbudsmanResident rights and complaints in licensed long-term-care settingsHow to contact the local ombudsman, complaint assistance, resident rights, and advocacy.
California Hospice and Palliative Care AssociationHospice education and provider questionsHospice eligibility, rights, service expectations, and provider resources.